Major banks are accelerating the push for a cashless society by seeking deeper partnerships with fintech start-ups and trying to encourage regional communities to eliminate cash from country events.
But the rapid digital banking push is rubbing up against growing political and union pressure on regional branch closures, raising questions about banks’ obligations to provide face-to-face service to customers in the bush.
Loading...
James Eyers writes on banking, finance, payments, regulation and emerging technologies. Based in Sydney, he is a former legal and investment banking editor at the AFR and has been a business journalist for more than 20 years. Email James at jeyers@afr.com.au