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James Eyers

This Month

The top six business trends for 2025

Here are six themes we expect to make news in 2025, from professional services to crypto and artificial intelligence across offices, boardrooms and suburbs.

December 2024

The ASX has been plagued by technical issues as its underlying platforms age.

ASX says it will trade as normal on Monday, narrowly avoiding disaster

The market operator had been hit by technical issues on Friday which meant that trades could not be settled. Staff worked through the weekend to fix the issue.

The ASX has been battling repeated outages at its crucial clearing and settlements platform, known as CHESS.

ASX scrambles to fix CHESS settlements outage as traders fume

At lunchtime on Friday as many stockbrokers went to end-of-year lunches, the market operator said its batch payments had failed, threatening a cash flow crunch.

An image of Donald Trump holding a bitcoin token. His election has pushed more investors into the digital asset.

ASIC’s attempts to clarify crypto rules confuses digital exchanges

Independent Reserve, BTC Markets and Kraken say new guidance and industry calls have not provided any clarity about whether they will need to obtain licences.

Square argues a debit card surcharge ban will play into the hands of the major banks.

Debit surcharge ban unfairly favours major banks, claims Square

The Block subsidiary introduced “blended” card payment fees which include using its software. They have become a flashpoint in the RBA’s payment cost review.

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Anthony Miller started as chief executive of Westpac on Monday.

Westpac CFO retires, giving Miller chance to reshape leadership

Michael Rowland said he would leave next year, taking to three the number of senior positions to be filled by the bank’s new chief executive.

Treasurer Jim Chalmers with CBA’s Matt Comyn and Angus Sullivan.

How CBA’s $3 fee gambit nearly blew up the bank’s political capital

Bankers inside Commonwealth Bank’s retail division figured a small branch cash withdrawal charge was innocuous. They were wrong.

Access to housing will be one of the big issues during the federal election campaign next year.

Barrenjoey stokes political debate over APRA’s home-lending policy

The investment bank says a Coalition-led Senate committee report last month – challenging the prudential regulator on first home buyers – “appears logical”.

HSBC.

ASIC sues HSBC Australia over slow scam response

ASIC claims some customers of the international bank lost $90,000 due to scammers, after warning it of suspicious activity on their accounts.

Westpac chairman Steven Gregg and  CEO Peter King at the bank’s 2023 AGM. This year’s meeting will be held in Sydney on Friday.

Calls grow for Westpac to reveal energy transition plan thinking

Australian Ethical and Market Forces have put forward a resolution for a second year seeking more detail on the bank’s assessment of borrowers’ transition plans.

The use of Visa and Mastercard debit cards to pay for government services has been illegally attracting merchant fees since the Howard government era.

Cut surcharges by divorcing debit and credit, Westpac tells RBA

Blended pricing structures charge retailers a flat fee no matter the card, and lead to debit card users subsidising benefits for credit card users.

NAB has sold the final 20pc of MLC Life to Nippon of Japan for $500 million.

NAB offloads rest of MLC to Nippon, new life insurer Acenda created

MLC Life Insurance will merge with the local subsidiary of Resolution Life to create Acenda, after Nippon Life bought Resolution for $US8.2 billion.

Nuno Matos has worked at HSBC for several years, most recently in Hong Kong.

ANZ investors see new chief executive Nuno Matos as a clean slate

The bank appointed the former HSBC wealth boss to succeed Shayne Elliott over internal candidates. The Portuguese banker, 57, will take up the job next year.

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David Murray at the Centre for Independent Studies in Sydney on Tuesday.

Architect of Murray inquiry says banks can be agents of growth

David Murray is still railing against a “one-size-fits-all approach” to governance, which he says has forced banks to drop gas clients and let private credit sneak in.

People walking past a row of ATMs belonging to the four big banks.

Banks, insurers told to work harder to prevent financial abuse

A committee chaired by Labor senator Deborah O’Neill has tabled 61 recommendations to reduce the insidious practice.

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ASIC raised major concerns about how insurance companies handle complaints.

ASIC slams insurers for gaping holes in complaints systems

“We are extremely disappointed with what we found here,” ASIC commissioner Alan Kirkland said, putting IAG, QBE and Suncorp on notice.

Matt Comyn finds his voice – and delivers for shareholders

The CEO has driven the Commonwealth Bank from strength to strength, propelling him on to the 2024 The Australian Financial Review Business People of the Year list.

CBA backs down on withdrawal fee after Chalmers leans on Comyn

Treasurer Jim Chalmers had called the $3 charge for branch withdrawals “unacceptable”. Australia’s largest bank reconsidered.

ASIC moves to expand its oversight of crypto and digital assets

The corporate regulator’s new guidance outlines more than a dozen examples of how it intends to assess what is in – and out – of financial services laws.

Cafés say coffee prices will rise across the board if debit surcharging is banned.

Restaurants warn fee ban will lead to prices to rise

The government’s proposal could see credit card users doubly penalised by paying higher prices, and face an additional surcharge set around 2 per cent.

Original URL: https://www.afr.com/by/james-eyers-j7gbd