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AI

Yesterday

NAB chief financial officer Nathan Goonan appearing virtually at the CFO Live summit on Tuesday.

NAB executive warns of ‘elusive’ productivity gains in age of AI

Finance executives have been circumspect about the transformative power of the new technology, suggesting return on investment should be the focus.

  • James Eyers
CCTV footage of Bunnings staff being attacked.

Bunnings defends facial recognition after privacy breach

The privacy commissioner rules Bunnings breached its customers’ privacy, but retailer says the technology was to protect staff and stop theft.

  • Paul Smith
l-r  Peter Lalor and Jason Preston

The fastest-growing firms have one thing in common: AI

BlueRock’s Peter Lalor says the firm is using generative AI across the firm, while McGrathNicol’s Jason Preston is using the machine learning to identify patterns that humans would overlook.

  • Updated
  • Edmund Tadros

This Month

AI now critical for job hunting success, recruiters say

It is becoming acceptable to use the technology to draft letters and CVs — but not to answer assessments.

  • Bethan Staton
xx

Employment jumps; Cbus CEO apologises; Trump’s shock pick

Read everything that’s happened in the news so far today.

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Office property, particularly in Sydney and Melbourne, could benefit from the coming boom in AI-related jobs.

AI job growth to fuel demand for 480,000sq m of office space: report

JLL research suggests that by 2030, artificial intelligence will become the second-largest sector in the Australian economy, offering opportunities for office landlords.

  • Michael Bleby
Hivery co-founder and CEO Jason Hosking started the company after working for Coca-Cola.

‘We gave it everything’: AI start-up calls it quits after raising $60m

Administrators are looking for buyers of the assets of fallen retail company Hivery, which had raised over $60 million from leading VC firms.

  • Paul Smith
Transurban’s Simon Moorfield says AI is helping keep its roads in better shape, and responsibility for AI is being shared across the company.

Tech chiefs feel the heat of boards’ AI expectations

Fear among board directors and chief executives that they will be left behind in AI use by fleeter footed rivals’ is piling the pressure on tech executives.

  • Paul Smith
Shaneen Marshall, chief of technology and strategy at Zurich Financial.

AI gets real as big business finds its feet

An era of cautious, low-stakes experimentation is rapidly giving way to tangible changes in how some of Australia’s largest operations run.

  • Paul Smith
Kim Krogh Andersen, Telstra’s product and technology chief, says AI will change how it deals with customers, but humans will still be present.

Telstra and ANZ say human call centres will have AI agents

The way companies deal with their customers is going to change in the AI era, two of Australia’s biggest companies say, but humans will still be involved.

  • Paul Smith
Bran Black CEO, BCA at the Financial Review and Salesforce roundtable on Businesses’ great AI challenge

Should regulators have a light touch with AI rules?

Managing AI risks is all about making the most of the human safety net.

  • Alexandra Cain
Frank Fillmann, General Manager, ANZ, Salesforce

AI produces efficiency dividends for Australian business

Combining the best of artificial intelligence with human experience is creating genuine productivity gains.

  • Alexandra Cain
Maile Carnegie says the bank’s Plus platform could ultimately mean cheaper loans for customers.

ANZ banks on Plus to cut costs by a third despite market scepticism

The lender has floated the idea of cutting mortgage costs if it can transition some 7 million customers onto the new technology platform by the end of 2028.

  • James Eyers and Lucas Baird
Business' great AI challenge
4:52

Business' great AI challenge

The roundtable was hosted on October 29, 2024 and discussed how C-suite executives and thought leaders are adopting artificial intelligence.

  • Updated
Phil Thomson, co-founder and CEO of Auror a retail crime platform that watches over retailers like Woolworths and Bunnings.

Woolworths, Westpac funds back controversial $500m anti-crime start-up

Auror’s use of AI technology to help retailers track criminals led to an Information Commissioner investigation, but investors aren’t worried.

  • Paul Smith
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NextDC CEO Craig Scroggie (r) talks to AFR technology editor Paul Smith in Sydney.

Nuclear ban holds Australia back from data centre opportunity

Craig Scroggie says without a ‘logical conversation’ on nuclear, Australia may miss an opportunity to grab an outsized chunk of the booming data centre industry.

  • Angela Macdonald-Smith
Bridgit CEO and Co-Founder, Aaron Bassin. says lower interest rates will be a boost to his business.

Fintech offers $8m bridging loans in minutes as Citi backs $250m facility

Bridgit uses AI to approve loans for those looking to buy their next home before their existing one has sold. It claims an average approval time of about four hours.

  • Paul Smith
TSMC discovered one of its chips had ended up in a processor made by Chinese telco Huawei.

TSMC stops advanced chip shipments to Chinese customers

The Taiwanese maker of most of the world’s cutting-edge computer chips discovered that one of its products ended up in a processor made by Chinese telco Huawei.

  • Meaghan Tobin and Ana Swanson
The Mac mini.

Apple launches our favourite gadget of 2024

The new Mac mini is tiny, fast, cheap and brilliant. What more could you ask for, after a year of underwhelming AI?

  • John Davidson
Legendary musician Quincy Jones among his many Grammy awards.

Quincy Jones shows why AI will never beat human brilliance

No algorithm will ever have the real life story that is embedded in the work of a great and original artist.

  • Dave Lee

Original URL: https://www.afr.com/topic/artificial-intelligence-5ui