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From mortgages to mining copper, here’s how big companies are using AI

James Eyers

In Suncorp’s new disaster management centre in Brisbane, a floor-to-roof video screen along a long wall displays weather systems across the country. Each of the insurer’s customers are represented as a coloured dot on the map, which can be zoomed in to show every property in the country.

When a flood comes through – like it did in Taree last month – the satellite-powered maps show the actual water levels at the street-by-street level. After hail storms, the system can show which houses have damaged roofs. This is all powered by artificial intelligence.

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James Eyers writes on banking, finance, payments, regulation and emerging technologies. Based in Sydney, he is a former legal and investment banking editor at the AFR and has been a business journalist for more than 20 years. Email James at jeyers@afr.com.au

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    Original URL: https://www.afr.com/technology/from-mortgages-to-mining-copper-here-are-how-big-companies-are-use-ai-20250603-p5m4eu