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Banks turn to Gen AI to protect customers from scams

Australian financial institutions are drawing on artificial intelligence to detect and repel increasingly sophisticated cyber hacking attempts.

AI is being used to detect unusual behaviour and analyse millions of data points for suspicious activity.

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    Original URL: https://www.afr.com/technology/banks-turn-to-gen-ai-to-protect-customers-from-scams-20240711-p5jsxf