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How you could save up to 1pc off your mortgage rate

James Eyers

Mortgage brokers have been a big disruptor to major banks for many years by encouraging home loan customers to find a better deal and switch. Now, a new breed of online brokers are emerging, looking to flip established wisdom on its head.

Rather than seeing mortgage broking as a driver of customer churn, three fintech start-ups – Craggle, Stay or Go, and Elula – are helping banks retain borrowers. Each are looking to earn fees from incumbent banks, by helping them serve up offers to customers shopping around to ensure they stay put.

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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au

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    Original URL: https://www.afr.com/companies/financial-services/new-breed-of-mortgage-broker-flips-the-switch-for-borrowers-20240202-p5f1ye