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CBA’s Yello rewards program takes leaf out of Afterpay’s playbook

James Eyers
James EyersSenior Reporter

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Commonwealth Bank says a new rewards program is driving incremental sales to big retailers offering discounts to the 8 million users of its app, as the bank uses the offering to lure new clients to its business bank.

CBA has taken a leaf out of Afterpay’s book by recognising that engaging users of a retail app can push them towards merchants wanting to sell more products. This was the core dynamic which drove the buy now, pay later leader’s huge valuation before it was acquired by Block in 2021.

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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au

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    Original URL: https://www.afr.com/companies/financial-services/cba-s-yello-rewards-program-takes-leaf-out-of-afterpay-s-playbook-20231129-p5enqa