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Supermarkets

This Month

Amanda Bardwell is the chief executive of Woolworths. The company faces regulatory action in Australia and New Zealand.

Woolworths NZ faces criminal charges for allegedly misleading shoppers

The Commerce Commission was not satisfied that “specials really are special”, leading to legal action against the supermarket and its rival Pak’nSave.

  • Carrie LaFrenz
Striking workers outside the Woolworths distribution centre in Dandenong South last week.

Hit to Woolworths sales from strike grows to $140m, expected to rise

The supermarket giant agreed to a pay deal with the union on Saturday, ending industrial action. But it will take weeks to restock stores and warehouses.

  • Carrie LaFrenz and David Marin-Guzman
Leah Weckert, Coles chief executive,
has been named one AFR Business People of the Year.

Weckert stamps her mark on Coles amid tumultuous year for supermarkets

Leah Weckert, one of the Business People of the Year for 2024, has fared well amid a barrage of criticism from politicians over grocery prices.

  • Carrie LaFrenz
Amazon has a number of large distribution centres and hopes to be able to do same-day delivery in every major city by 2026.

Amazon is quietly turning into a major rival for Coles and Woolworths

Goldman Sachs estimates it is now the second-largest online retailer in Australia, but sales are still a fraction of the big supermarkets. Will that change?

  • Updated
  • Carrie LaFrenz

End RBA scapegoating and come up with policy solutions

Readers’ letters on the Reserve Bank pile-on; supermarket “discounts”; a lost opportunity to protect the environment; support for the social media age ban; and rooftop solar.

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Woolworth workers on a picket line outside the company’s distribution centre in Dandenong South on Monday.

Woolworths strike bill tops $50m as disruption spreads to Dan Murphy’s

The nation’s largest supermarket operator has applied for an urgent tribunal order to keep unions from blocking access to distribution sites in Victoria and NSW.

  • Updated
  • Carrie LaFrenz and David Marin-Guzman
The Oreo was one of the products that the ACCC said had “illusory” discounts.

Supermarket giants use the $5 Oreo to argue their discounts are real

The ACCC has accused Woolworths and Coles of misleading shoppers. The retailers say the regulator doesn’t understand how pricing works.

  • Carrie LaFrenz and Tom McIlroy
Shortages have been reported at Woolworths stores in Victoria, NSW and the ACT.

Woolworths shelves empty across Melbourne as union blocks deliveries

The scenes are reminiscent of the panic shopping and supply chain problems during the COVID-19 years.

  • David Marin-Guzman
Woolworths workers form a picket line outside the Melbourne South Regional Distribution Centre in Dandenong South.

‘Santa’s on strike’: Woolies warehouse staff pack it in

Hundreds of picketing workers fighting Woolworths for better pay and conditions have delayed a warehouse reopening, leaving supermarket shelves bare. How the day unfolded.

  • Updated
  • Gus McCubbing

November

Meet the skincare company with 460pc growth

Identifying a niche is easy. Filling it – at scale – is the challenge, as these successful founders discovered.

  • Lauren Sams

RBA on the right track

Readers’ letters on the Reserve Bank’s inflation strategy; Alexander Downer’s criticism of Labor over the ICC arrest warrant for Benjamin Netanyahu; the ACCC inquiry into the supermarkets; the Victorian government under Premier Jacinta Allan.

Coles CEO Leah Weckert testified at the ACCC supermarket hearing on Thursday.

Coles says focusing only on low prices sent customers away

Appearing at a competition inquiry, chief executive Leah Weckert says experience has shown shoppers want more than just cheap products.

  • Updated
  • Carrie LaFrenz
The ACCC rarely holds public hearings. Of the four it has held, three have been against the major supermarkets and petrol retailers. Supermarkets are clearly a high-profile target for the regulators.

Supermarket grilling just a political distraction

The primary driver of the Coles and Woolworths business model is volume, not margin as the politicians or regulators would have us all believe.

  • Robert Hadler
Brad Banducci left as Woolworths’ chief executive this year amid shopper anger at high prices.

Shoppers’ anger makes ‘Colesworth’ the word of the year

The language researchers who help compile Oxford University’s Australian dictionaries track the words that have gained prominence over the past 12 months.

  • Sam Buckingham-Jones
Woolworths boss Amanda Bardwell speaks at the ACCC hearing on Tuesday.

Woolworths suppliers put on ‘holiday’ for price pushback, ACCC hears

The competition regulator’s public hearings have been told some producers did not receive any orders from the supermarket if they refused to drop prices.

  • Carrie LaFrenz
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Woolworths boss Amanda Bardwell at the ACCC hearing on Monday.

ACCC takes on Woolworths boss in rare intervention

The supermarket giant appeared at a public hearing on Monday as the regulator investigated the market power of it and its biggest rival, Coles.

  • Carrie LaFrenz and Tom McIlroy
Brad Banducci was back in the spotlight again on Monday, despite his recent retirement.

The moment the ACCC boss put the heat on Woolies

The competition regulator is clearly sceptical about the way the supermarket giants use discounts, and whether the market is really competitive.

  • James Thomson

Populist attacks on supermarkets serve no one

Readers’ letters on attacks on Coles and Woolies; social media age bans; Archbishop of Canterbury’s resignation; a fix for high-density development; the UN climate conference; and the Senate’s financial services inquiry.

Macquarie analysts said Woolworths and Coles may maintain incumbent positions but without a loyalty program with customer data and insights, it will not be easy or cheap.

Supermarkets face earnings crunch if loyalty schemes are dismantled

Macquarie warns of a drag on the performance of Coles and Woolworths if the competition watchdog disrupts their customer retention programs.

  • Carrie LaFrenz

Make university free, but beware the professional student

Readers’ letters on the downside of fee-free uni; supermarket competition; the US election result; lessons for a future female US president; approvals for renewables; and the impact of extreme weather.

Original URL: https://www.afr.com/topic/supermarkets-62f