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Westpac plots $3b technology overhaul to slash long-term costs

The bank’s new chief executive, Anthony Miller, outlined plans to shrink the number of systems to cut expenses described by analysts as unsustainable.

James Eyers

Westpac chief executive Anthony Miller says an ambitious project to radically reduce the number of technology systems the bank operates will cost around $3 billion over four years but eventually slash costs.

In his first appearance before analysts and investors since taking over as chief executive in December, Miller set down his expectations for a major simplification program – known as Unite – that will define his tenure leading the country’s second-largest mortgage lender.

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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au

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    Original URL: https://www.afr.com/companies/financial-services/westpac-plots-3b-technology-overhaul-to-slash-long-term-costs-20250323-p5llsu