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Software

Today

 AI becomes just another layer of software sitting on top of yesterday’s organisation structure.

Why the productivity payoff from AI at work is so poor

The technology is ready. The problem is our workplace relations framework requires prior permission to use artificial intelligence.

Yesterday

ChatGPT went down after an outage at internet infrastructure provider Cloudflare.

Cloudflare resolves global outage that hit ChatGPT, X

The cause of the outage was a configuration file that is automatically generated to manage threat traffic, Jackie Dutton, a Cloudflare spokesperson said.

This Month

TechnologyOne chief executive Ed Chung.

TechOne punished as investors flee sector

Shares in the software developer slumped, despite a near one-fifth increase in profits over the last financial year, as the ASX suffered its second-biggest drop this year.

Talked’s Ben Southall and Vincent Lau

How homegrown tech helps solve mental health crisis

A family loss inspired the founder of software platform Talked to offer thousands of Australians access to high-quality care online.

Sukhinder Singh Cassidy, pictured on Thursday, is the chief executive of Xero and has made a big bet on Melio.

Xero’s $4b Melio acquisition weighs down investors despite profit jump

The company’s chief executive Sukhinder Singh Cassidy says she is confident the massive acquisition will transform the accounting software business.

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Menulog’s Australian orders rose 104 per cent in 2020, helped by a catchy TV campaign featuring Snoop Dogg.

Did somebody say Menulog is closing? Platform calls time in Australia

The Australian-born food delivery service became known for its expensive ads featuring celebrities including Katy Perry and Snoop Dogg.

The federal government wants to create a new AI app: GovAI Chat.

Labor to launch ChatGPT-style app in major government AI push

Huge swathes of data will be allowed on artificial intelligence platforms in a push to turbocharge the technology’s use in the public service.

HealthEngine co-founders Adam Yap and Marcus Tan.

Medical appointments platform HealthEngine checks PE’s pulse

It was last spotted chasing an ASX listing via Bell Potter and RBC Capital markets in late 2021.

StrongRoom AI co-founder Max Mito appears at the NSW Supreme Court after being accused of fraud by one of his biggest investors, EVP.

StrongRoom founder fronts court to explain start-up’s disastrous deal

Max Mito ran the pharmacy software platform before it collapsed because of alleged fraud earlier this year. The court heard it had failed to pay tax for years.

M&A is hit and miss. Megaport structured its deal to make sure the sellers had to hit targets for the next three years.

Small-cap mafia takes a piece of AI rocket Megaport

You have to be sceptical of any AI-related deal struck in this market. But at least Megaport’s CEO was talking sense.

Link chief executive Vivek Bhatia.

Link Group submits bid for challenger super administration biz Grow

Should Link succeed, it would be as good as guaranteed to never lose a superannuation fund client again.

Microsoft Australia is preparing to repay hundreds of millions of dollars to customers after the consumer watchdog accused it of misleading 2.7 million Australians.

Refund requests flood Microsoft after tricking users into AI upgrades

The software company wrote to Australian customers to apologise for a lack of transparency when it increased fees for Office plans by up to 45 per cent.

The internet, and especially AI, have made it harder to screw over customers.

No more rip-offs: AI turns everyone into an expert negotiator

When everyone has a genius in their pocket, they will be less vulnerable to mis-selling – benefiting them and improving overall economic efficiency.

Goodman promises to walk the talk as data centre rollout surges

Goodman is dramatically ramping up its global rollout of data centres, which will account for three-quarters of its $17.5 billion-plus workbook by next year.

SafetyCulture executive chair and founder Luke Anear with chief executive, Kelly Vohs.

SafetyCulture boss spruiks AI ‘rocket fuel’ after $49m loss

One of Australia’s biggest private tech firms says losses are needed to spend on international marketing, and investing in new artificial intelligence capabilities.

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Andrew Gray is the founder of private equity outfit Potentia Capital.

Power of One: Potentia Capital’s Andy Gray rules off first close

It seems all can be forgiven as long as there’s a sizeable cheque at the end — at least in PE land.

Canva World Tour 2025 new product launch event in Sydney, October 30, 2025. From left Cliff Obrecht, Melanie Perkins, Cameron Adams. Image supplied. Photographer: Tammie Joske

Why Canva’s new AI announcements should make rivals nervous

Canva seems to be thinking about AI differently than many big tech companies, and it looks like they’re coming for Microsoft’s lunch.

The contact information of Australian board directors who use board portal Diligent may have been leaked as part of a global cyber breach of 700 Salesforce customers.

Australian boards caught up in global hack after portal breach

US board portal Diligent wrote to a number of Australian directors last week to advise that their data may have been stolen.

October

Canva co-founder and head of product Cameron Adams.

Canva dismisses bubble fears after unveiling new AI model

The company unveiled a swath of artificial intelligence-powered products on Friday in its latest bid for market share ahead of its long-awaited Nasdaq listing.

Pharmacy software entrepreneur Joe Zhou took over StrongRoom AI in June.

Pharmacists back first StrongRoom AI raise under new ownership

The start-up added $1.2 million to its coffers after receiving support from a number of wealthy individual pharmacy owners.

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