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Citi copy-paste error sends $9.6b to customer

New York | Citigroup almost shifted about $US6 billion ($9.6 billion) to a customer’s account by accident after a staffer handling the transfer copied and pasted the account number into a field for the dollar figure.

The near-miss in Citigroup’s wealth-management business magnified the intended amount by more than a thousand times and was detected on the next business day, according to people familiar with the matter. It happened in April, the same month that another part of the bank accidentally credited $US81 trillion to a different client.

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    Original URL: https://www.afr.com/world/north-america/citi-copy-paste-error-sends-9-6b-to-customer-20250304-p5lgt7