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Pilita Clark

How personal messaging apps invaded our work life

Not long ago, we used one set of tools to send messages for our job and another suite for friends, family, the next door neighbour, Wordle groups, and others outside the office. Those days are gone.

Donald Trump’s national security adviser used one emoji of a clenched fist, another of an American flag and another of a blaze of fire. Trump’s Middle East and Ukraine negotiator chose two American flags, two praying hands and a flexed bicep.

Other top Trump officials went for double exclamation marks and capital letters in messages about military attack plans that they sent on a Signal group chat that mistakenly included a journalist.

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Financial Times

Pilita Clark is an associate editor and business columnist at the Financial Times. She writes a weekly column on modern corporate life, as well as features and other articles.

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    Original URL: https://www.afr.com/work-and-careers/workplace/how-personal-messaging-apps-invaded-our-work-life-20250331-p5lnsz