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Cultural resilience key to dealing with crisis

Massive digital disruptions have driven home the need for training and systems to ensure businesses – and all their staff – can instantly respond to outages.

Australian companies are fostering internal “cultural resilience” with extensive training, by testing staff on potential outage scenarios, and by using past incidents as learning opportunities.

Systemic weaknesses in digital platforms have been exposed by massive disruptions in recent years and the government, clients, consumers and shareholders now expect corporate Australia to take action to repel, reduce and rapidly recover from these outages.

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    Original URL: https://www.afr.com/work-and-careers/workplace/cultural-resilience-key-to-dealing-with-crisis-20250310-p5li9t