Banks, telcos and social media platforms will be required to put help for scam victims front and centre on their websites and boost call centre assistance under new proposed laws.
Australians are losing more than $2.7 billion a year to scammers, and losses originating on platforms including Facebook, TikTok and Instagram rose by 17 per cent last year.
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Tom McIlroy is the Financial Review’s Canberra bureau chief based in the press gallery at Parliament House. He was previously the AFR’s political correspondent. Connect with Tom on Twitter. Email Tom at thomas.mcilroy@afr.com
