Qantas has lost Australia’s trust with cancelled flight scandal
The ACCC alleges the airline cancelled flights to further its own interests, and then kept selling tickets anyway. The parallels with the fees-for-no-service banking scandal are striking.
It’s almost hard to get your head around the potential ramifications of the Australian Competition and Consumer Commission’s Federal Court action against Qantas, alleging the airline sold tickets on a staggering 8000 flights that it had already cancelled.
The Albanese government’s decision to side with Qantas and against the travelling public by blocking Qatar Airways from adding flights to Australia and bringing down fares looked baffling on Wednesday. But the ACCC revelations make the government’s decision to protect Qantas’ profits for rubbery “national interest” reasons look downright silly.
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James Thomson is senior Chanticleer columnist based in Melbourne. He was the Companies editor and editor of BRW Magazine. Connect with James on Twitter. Email James at j.thomson@afr.com
