Ted Lasso’s leadership lessons for CEOs

Poor communication can lead to confusion, a perception that the person lacks the ability to lead effectively and resistance from staff. Here’s how CEOs can be better communicators.

Natasha Boddy and Sally Patten

Aug 11, 2022 – 5.00am

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For Nib chief executive Mark Fitzgibbon, some of his most effective ways of communicating have come from a most unexpected, albeit fictional, person: Apple TV’s loveable soccer coach Ted Lasso.

Fitzgibbon says the sitcom – which is about an American football coach who finds himself running an English soccer team – offers one of the best tutorials in leadership that he has encountered during his career.

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Natasha BoddyWork & Careers reporterNatasha Boddy is Work & Careers reporter with The Australian Financial Review. She was previously a homepage editor and online producer.

Sally PattenBOSS editorSally Patten edits BOSS, and writes about workplace issues. She was the financial services editor and personal finance editor of the AFR, The Age and the Sydney Morning Herald. She edited business news for The Times of London.