November 2024
Insurance chief Mark Fitzgibbon’s lessons from Ted Lasso
NIB’s veteran CEO talks about his battle with hospitals and politicians, and his realisation that a healthy life is finite.
August 2024
Why we’ll all end up taking Ozempic
Retiring NIB chief Mark Fitzgibbon on the two biggest issues facing the private health sector: the brawl between hospitals and insurers, and the future of care.
July 2024
How to end the $22b private health war
Many things have changed in the 22 years that Mark Fitzgibbon has spent at the helm of NIB. The tension between private health insurers and private hospitals isn’t one of them.
December 2023
NIB shares drop as NDIS review ends ‘ticket clipping’
The NDIS review has recommended a transition away from plan management, ending the lucrative business of paying invoices and managing budgets.
August 2023
Brace for higher health insurance premiums, NIB boss says
While increases will stay well short of the super-sized increases in car and home insurance, Mark Fitzgibbon says the days of low premium growth are gone
November 2022
NIB profits rise as angry Medibank customers make the switch
NIB CEO Mark Fitzgibbon says he’s seen a bit of switching from angry Medibank customers, but many don’t realise they can change providers whatever their claims history.
October 2022
The curious piece of advice that this CEO has never forgotten
Mark Fitzgibbon is chief executive of health insurer NIB. He has also worked for local councils and Clubs NSW. He answers our CEO Q&A.
How this executive stays sharp after 20 years as CEO
NIB chief Mark Fitzgibbon says the secret to keeping on top is to remain open to challenge and debate.
NIB has $200m disability scheme war chest despite cutback threats
The health insurer has amassed considerable firepower to expand further into the NDIS sector, brushing aside concerns that government funding will be cut.
August 2022
NIB says claims will remain subdued, underlying profit good
The health insurer said full-year profit fell on its investments, but the underlying result was higher after medical insurance claims remained muted due to the COVID-19 pandemic.
Ted Lasso’s leadership lessons for CEOs
Poor communication can lead to confusion, a perception of an inability to lead effectively and even resistance from staff. Here’s how CEOs can become better communicators.
September 2021
Health insurers enjoy COVID-19 relief
Private operators in a sector dominated by four companies are experiencing a revival in fortunes thanks to the virus, but it might not last.
August 2021
CEOs say stop case numbers obsession
Business leaders have backed calls by the Prime Minister and NSW Premier for state leaders to move on from a preoccupation with daily virus infection figures.
February 2021
Nib chief confident final dividend can lift to pre-pandemic levels
Interim net profit rose 15.9 per cent to $66.2 million, defying the dual headwinds of a slide in revenue and an increase in claims.
August 2020
Union kills health fund merger
The prudential regulator wants small private health insurance funds to merge, so it is incredible a union can stand in the way of a fund seeking a sustainable future.
May 2020
NIB won't have a clear view on compensation until June
"We are really not in a position to make any judgements until we have a much clearer view on what those actual savings might be," said CEO Mark Fitzgibbon.
March 2020
Health, retail CEOs urge hard shutdown.
Healthcare and retail bosses are urging a hard economic shutdown while directors of big banking, aviation and energy companies back the cautious approach.
February 2020
The CEOs who prefer to use their own staff over consultants
Bench strength, value and return on investment are among the factors that chief executives cite as reasons to opt for internal consultants.
January 2020
NIB downgrades profit, calls for urgent reform
The health insurer says it is being unfairly penalised for its success in attracting younger members and has called for urgent reform.
The triple hit behind NIB’s plunge
The sharp fall in NIB's share price comes back to the big question hanging over this sector: How to manage rising claim costs?