NewsBite

Franchising

October

BOQ shares were up 4 per cent to $6.52 shortly after trading opened as the market digested the better than expected result.

BoQ accused of short-changing franchisees in buyout

BoQ undervalued franchisee shopfronts in a corporate takeover push and artificially deflated commission payments, a letter to the board alleges.

  • Updated
  • Lucas Baird

September

Bank of Queensland says the owner-manager network is its most expensive channel.

‘Do not speak to the media’: BoQ’s threat to aggrieved branch owners

Bank of Queensland has warned members of its franchise network not to speak publicly about the corporate takeover or they will face “consequence management”.

  • Lucas Baird
BOQ plans to buy back its franchised branch network.

BOQ prepares for showdown with franchisees as it buys back branches

The bank has set aside $125 million to buy out branch owners in an abrupt reversal of its strategy.

  • Lucas Baird
Stuart Cook with his wife Samantha at their vegan food business Flave.

Vegan chain collapses amid lack of appetite, Rich Lister dispute

Flave, started by Stuart and Samantha Cook in 2020, wanted to bring plant-based meat to the masses with a chain of vegan restaurants, but it struggled to attract customers.

  • Yolanda Redrup

August

Westpac alleged one of the franchisees, Top Ryde Financial Services (TRFS), “breached the RAMS conflict of interest policy on 11 occasions”.

Dodgy kickbacks, faked tax returns found in RAMS, Westpac alleges

Westpac said it would effectively shut down the 33-year-old RAMS brand this week amid an ASIC probe into the business.

  • Lucas Baird
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June

Guzman y Gomez bosses Hilton Brett and Steven Marks will expand in South Australia via Viva Energy.

This ASX giant is a secret winner from Guzman y Gomez float

As Guzman y Gomez prepares for one of the most hyped floats in years, a $5 billion ASX giant is watching on with interest. 

  • James Thomson

August 2023

Mercedes-Benz dealers took the car company to court over its new business model.

Mercedes-Benz defeats $650m dealer compo claim

The luxury car maker’s dealerships in Australia said they were bullied into signing agreements that stripped them of the “goodwill” they had spent millions of dollars building.

  • Max Mason
Wendy’s will set up 200 stores in Australia by 2034.

Wendy’s cooks up deal with Flynn for 200 Australian stores

Wendy’s, the Nasdaq-listed burger giant and world’s third-largest after McDonald’s and Burger King, has struck a deal to set up 200 Australian stores.

  • Matthew Cranston

May 2023

Dairy Queen chief executive Troy Bader

Berkshire’s Dairy Queen considers Australian expansion

First it was Wendy’s, now Berkshire Hathaway’s Dairy Queen is looking to Australia as a new market.

  • Matthew Cranston

February 2023

An 85°C Daily Cafe outlet in Sydney.

Cafe franchisor in court over fake wage records and underpayments

The 85 Degrees coffee chain is at the centre of a major test case about whether a franchisor can be held liable for the actions of franchisees.

  • David Marin-Guzman

December 2022

GJ Gardner now has over 120 franchises across Australia, New Zealand and the USA that have built more than 36,000 homes, according to its website.

Home builder giant accused of cutting out franchise moneymakers

Court documents filed by Colour Capital claim Netdeen, trading as GJ Gardner Homes, looked to cut out master franchisees over a two-year period.

  • Lucas Baird

October 2022

Closing arguments are underway at the Mercedes-Benz dealership trial.

Mercedes-Benz likened to ‘tin-pot dictator’ in landmark dealers’ case

Closing arguments are under way in the $650 million landmark lawsuit between 38 Australian dealerships and their German parent company.

  • Jessica Sier

McDonald’s lovin’ $30m from taxpayers to train staff

The fast food giant used the money to pay the wages of thousands of trainees under a federal government program designed to “shore up” the nation’s skills pipeline.

  • Ronald Mizen

July 2022

Aggrieved franchise owners are launching an uprising against the nation’s largest laser hair clinic and botox chain.

KKR’s Laser Clinics buys dozens of unhappy franchisee operations

The private equity juggernaut has bought out dozens of clinics to try to unite the network after two years of unrest and claims of systemic price gouging.

  • Adele Ferguson

April 2022

Mercedes-Benz faces a Senate probe over its shift to a Tesla-style online sales model, as its disgruntled dealers battle with failing invoicing software.

Tech troubles fuel Mercedes-Benz sales model dispute

Mercedes-Benz faces a Senate probe over its shift to a Tesla-style online sales model, as its disgruntled dealers battle with failing invoicing software.

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January 2022

Jodi Elton moved to Western Australia from Sydney to become the McDonald’s franchisee in the Kalgoorlie-Boulder mining district.

McDonald’s seeks pioneers for its regional push

The fast food giant has 100 new restaurants in the pipeline over the next three years, many in regional areas. But finding franchisees is proving difficult.

  • Carrie LaFrenz

October 2021

The whole dashboard seems to glow red when you are having a go.

Mercedes-Benz hits back at $650m dealer lawsuit

The car company says its switch to an agency model complies with Australian laws, but Labor says plan the piggybacks on dealer goodwill and hard work.

  • Jessica Sier

July 2021

Laser Clinics Australia franchisees have launched an uprising.

KKR beauty clinics stoush heats up

The KKR-owned laser hair removal and cosmetic injectables company is heading for the courts after mediation failed with almost half its clinics.

  • Adele Ferguson

June 2021

ACCC chairman Rod Sims.

Politicians, regulators are dismantling a tenet of commerce

Telstra was held responsible for the behaviour of staff and managers at stores it doesn’t own that display its products. It’s a slippery slope writes Aaron Patrick.

  • Aaron Patrick

May 2021

Australia’s fitness industry is worth almost $3 billion a year.

Listed gym giant Viva Leisure’s looming legal stoush

One of the country’s biggest gym and health club group’s has become embroiled in a fight with franchisees amid allegations of unconscionable conduct.

  • Adele Ferguson

Original URL: https://www.afr.com/topic/franchising-5xj