Troubles are mounting for the Australian operations of Mercedes-Benz as failing invoicing software has left its disgruntled dealers struggling to accept payment for new cars, as its shift to a Tesla-style, online-selling model looks set to come under Senate investigation.
On Monday the Senate Education and Employment References Committee sent a letter to Mercedes-Benz demanding a response to claims made by Labor Senator Deborah O’Neill in a speech given under parliamentary privilege last month, that it misled an inquiry into whether its new sales model would leave Australian franchisees $650 million out of pocket.