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Paul Smith

Optus hack secrecy leaves questions of competence hanging

It is almost a year since Optus’ big data breach. The telco has decided to keep the findings of the independent review it said would help rebuild customers’ trust secret.

Paul SmithTechnology editor

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Nobody likes their anniversary to be forgotten, but Optus chief executive Kelly Bayer Rosmarin would very much like no fuss to be made on September 22, which marks one year since her company suffered a data breach that awoke Australia to the threat of cybercrime.

Optus and its leader suffered an undoubtedly torrid time after crooks made off with personal data, including identity documents of up to 9.8 million customers.

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Paul Smith edits the technology coverage and has been a leading writer on the sector for 20 years. He covers big tech, business use of tech, the fast-growing Australian tech industry and start-ups, telecommunications and national innovation policy. Connect with Paul on Twitter. Email Paul at psmith@afr.com

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    Original URL: https://www.afr.com/technology/optus-hack-secrecy-leaves-questions-of-competence-hanging-20230830-p5e0lm