NewsBite

Opinion

Sue Mitchell

How AI and the metaverse could shake up retail shopping

Cutting-edge retail technology promises to transform the sector, but even the best developments are no replacement for getting the basics right.

Sue MitchellColumnist

Subscribe to gift this article

Gift 5 articles to anyone you choose each month when you subscribe.

Subscribe now

Already a subscriber?

More than 100 Australian retail professionals sacrificed their holidays on the beach this summer, flying to New York to attend the world’s largest retail conference.

Despite freezing temperatures, exorbitant airfares and surging COVID-19 infections, more than 35,000 retailers, suppliers and retail experts from 90 countries attended the conference, which is hosted by the National Retail Federation.

Loading...
Sue Mitchell writes the fortnightly Window Shopping column for the Financial Review and has covered retailing for over 30 years. Connect with Sue on Twitter. Email Sue at smitchell2045@gmail.com

Subscribe to gift this article

Gift 5 articles to anyone you choose each month when you subscribe.

Subscribe now

Already a subscriber?

Read More

Latest In Retail

Fetching latest articles

Most Viewed In Companies

    Original URL: https://www.afr.com/companies/retail/fancy-new-retail-tech-can-t-replace-the-basics-20230202-p5chbz