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Restaurant cancellation fees are popping up everywhere. Here’s why

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Michelle Badek took a booking for 18 people last month at the Italian restaurant she runs in the trendy inner-Melbourne suburb of Carlton. Six of them turned up.

Facing a shortfall of more than $2300 from the missing dozen – based on the $195 per person Al Dente Enoteca charges for its four-course menu with drinks – Ms Badek invoked the restaurant’s policy of charging $30 per person for last-minute cancellations.

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Gus McCubbing is a journalist at the Australian Financial Review in Melbourne. Connect with Gus on Twitter. Email Gus at gus.mccubbing@afr.com

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    Original URL: https://www.afr.com/companies/retail/cancellation-fees-are-popping-up-everywhere-here-s-why-20240314-p5fcle