The COVID-19 pandemic has left businesses of all kinds needing to be reimagined for a new way of working and thinking, says Nigel Vaz, the global chief executive of digital consulting company Publicis Sapient.

Mr Vaz says Publicis Sapient’s clients generally face the need to “get to grips” with the fact the world is not returning to a pre-COVID-19 normal. The future of work is one big question they are grappling with, alongside the broader question of how organisations now operate.