National Australia Bank delivered a similar warning to those issued by the other big four banks at their annual meeting, with the economy poised to slow in the coming year.
NAB chairman Philip Chronican repeated that customers should get in touch early if they were close to entering financial hardship, adding that the bank had learned to better manage and support customers, including psychologically.
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Ayesha de Kretser is a senior reporter with The Australian Financial Review covering the aviation and tourism sectors. She has previously reported on banking, mining and commodity markets. Connect with Ayesha on Twitter. Email Ayesha at ayesha.dekretser@afr.com.au
James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au
