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Companies must rethink how they verify IDs: CBA executive

Max Mason
Max MasonSenior reporter

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The Commonwealth Bank of Australia executive charged with preventing fraud says companies need to change how they collect personal data and identify people after millions of Australians had personal documents stolen in the Optus hack.

James Roberts, CBA general manager, group fraud, told the Australian Securities and Investment Commission Annual Forum that Australia needed “to reflect on how we validate identity”.

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Max Mason covers insolvency, courts, regulation, financial crime, cybercrime and corporate wrongdoing. A Walkley Award winner, Max's journalism has also received awards from the National Press Club of Australia, the Kennedy Awards and Citibank. Message Max on Signal https://tinyurl.com/MaxMason Connect with Max on Twitter. Email Max at max.mason@afr.com

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    Original URL: https://www.afr.com/companies/financial-services/companies-must-change-how-they-verify-ids-cba-executive-20221103-p5bvad