ASX chief executive Dominic Stevens says he was 'gutted' by last month's devastating trading outage and is determined to get to the bottom of why a damaging software bug wasn't spotted before the new system crippled the local sharemarket.
He has also pledged to hold executives accountable if internal and external reports into the November 16 mishap find them wanting.
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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au