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10 alerts: How IAG’s refund debacle snowballed

Liam WalshReporter
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Insurer IAG alerted the corporate regulator of 10 separate breaches involving failures to pass on customer discounts in a $535 million fiasco, new documents show.

The alerts snowballed over two years and the Australian Securities and Investments Commission was aware at times of the botches months before investors.

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Liam Walsh writes on investigations and companies with The Australian Financial Review. He has won multiple media awards, worked in Japan and is now based in Brisbane. Email Liam at liam.walsh@afr.com.au
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    Original URL: https://www.afr.com/companies/financial-services/10-alerts-how-iag-s-refund-debacle-snowballed-20220210-p59vh8