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Youi

March

The view from the apartment – 120m down – which was refused insurance contents cover.

32nd storey deemed ‘flood risk’ in insurance farce

A Melbourne apartment 120m above street level, with no ground storage, was denied contents cover because of a “heightened flood risk”.

  • Liam Walsh

February

Parts of Brisbane flooded in the 2022 deluge, with insurers’ responses facing an inquiry.

Insurers on top in spats with customers about flood experts

A federal parliament inquiry is examining how insurers handled claims in the 2022 flooding. There were mea culpas from CEOs on Monday for errors.

  • Liam Walsh

January

Relief teams clear up parts of the Gold Coast after wild storms.

‘Better than expected’: IAG renews disaster cover

While wild storms have triggered tens of thousands of claims, one insurer says the damage is less severe than could have been.

  • Liam Walsh

December 2023

Flooding around Tully in far north Queensland following heavy rain from ex-tropical cyclone Jasper.

Cyclone insurance back-up scheme likely off-limits for Qld floods

Insurance companies are unlikely to be able to access a Commonwealth reinsurance project to offset costs of paying out victims of the North Queensland flooding, which could lead to a rise in premiums.

  • Updated
  • Liam Walsh
Brisbane’s key business lunch zone Eagle Street was inundated during the 2022 floods.

Insurers warn of cutting flood cover options or even customers

Insurers have warned some coverage options might have to be changed after devastating floods last year.

  • Liam Walsh
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September 2023

Costs of some reinsurance protection for insurers is becoming prohibitive, following disasters such as last year’s east coast floods.

Youi’s profits lift, but some insurer costs become prohibitive

Even as affordability concerns spike, insurers say customers are not dumping cover.

  • Liam Walsh
‘More action’: Dylan Stringer, who has been frustrated with how his flood insurance claim from February last year has been handled.

Insurers behaving badly: who will pay the price?

Bloodied carpets. Repair delays. Sly pricing accusations. While investors warm to insurers, government oversight is rising and crackdowns have struck overseas.

  • Liam Walsh
IAG is defending new claims from ASIC about the way an algorithm allegedly priced premiums.

This sly algorithm is allegedly targeting loyal insurance clients

The industry has for years had the capability to charge higher premiums for certain people renewing policies.

  • Liam Walsh

September 2022

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How insurers are countering premium sticker shock

As premiums jump, insurers are tweaking some features that influence whether they can attract customers.

  • Liam Walsh

August 2022

AMA Group is Australia’s biggest smash repair chain.

AMA cuts insurance repair contracts amid inflation costs stand-off

Amid a game of chicken about who bears spiralling inflation costs, the smash repair giant has lost money and cut some contracts.

  • Liam Walsh

May 2022

Shaun Quilty has seen insurance prices jump for his home in Brisbane.

Home owners in flood-prone areas get wildly different insurance quotes

A mystery shopping exercise by The Australian Financial Review found wildly varying premium quotes for the same properties near recently flooded areas.

  • Liam Walsh

April 2022

Brisbane was among regions smashed in recent flooding.

‘Looming market failure’: KPMG warns on disaster insurance

A “market failure” is looming amid doubts that people will be able to afford insurance in some increasingly disaster-prone areas, KPMG has warned.

  • Liam Walsh

March 2022

Ballina residents had possessions ruined by floodwaters in NSW’s Northern Rivers region.

Wave of disasters forcing ‘double-digit’ insurance premium rises

Upstart insurer Youi has claimed that costs will have to go up after wild weather wiped out towns up and down the east coast.

  • Liam Walsh

February 2022

IAG is facing hundreds of millions of dollars in refunds.

10 alerts: How IAG’s refund debacle snowballed

A discount snafu costing almost half a billion dollars unwound like a slow train wreck, new FOI documents show.

  • Liam Walsh

May 2021

Insurance premiums for cyber attacks have leapt, according to broker Marsh.

Cyber attacks cause insurance premiums to go viral

Insurers are also scaling back how much they will cover for ransomware hits, say brokers Marsh.

  • Liam Walsh
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March 2021

A flood cleanup in Windsor following the Hawkesbury River overflowing.

Floods to swamp Suncorp for up to $250m

Insurer Suncorp thinks the damage bill for devastating floods in recent weeks could climb to $250 million, higher than estimates from rival IAG.

  • Updated
  • Liam Walsh
Scenes of flood devastation at St George’s Caravan park at Lower Portland in NSW.

Floods likely to inflate reinsurance costs: Youi

The insurer is wary about estimating a final bill from NSW-Qld flooding, as claims trickle in and disaster chasers descend.

  • Liam Walsh

Original URL: https://www.afr.com/company/Youi-Insurance-1np2