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How to avoid a technology disaster

Spending $350 million on a new operating system is gutsy, given the history of major IT projects blowing up. But Orica's Alberton Calderon has done this three times.

In a week when the ASX spectacularly failed to keep the Australian sharemarket open because of a technology glitch, it is worth looking at what a successful software implementation involves and why so many fail.

The ASX debacle, which involved upgrading its 10-year-old Nasdaq Genium equities trading platform, occurred despite 10 months of preparations and four dress rehearsals.

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Tony Boyd is the former Chanticleer columnist. He has more than 35 years' experience as a finance journalist. Connect with Tony on Twitter. Email Tony at tony.boyd@afr.com

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    Original URL: https://www.afr.com/chanticleer/how-to-avoid-a-technology-disaster-of-the-asx-kind-20201120-p56ges