The mantra that keeps this CEO ahead of the game

Former Virgin CEO Paul Scurrah reveals how he avoids distractions, what he has learnt from the collapse of two airlines and why he doesn’t eat until midday.

Paul Scurrah spends the first hour of every day at home, clearing his inbox and setting himself up for the rest of the day. Louie Douvis

Sally Patten and Martin Peralta

Nov 12, 2024 – 5.00am

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Paul Scurrah, a former chief executive of Virgin Australia, was working for Ansett when the airline was placed into voluntary administration.

The experience prompted Scurrah, who now runs rail freight company Pacific National, to adopt the mantra: happy people, happy customers, happy shareholders.

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Sally PattenBOSS editorSally Patten edits BOSS, and writes about workplace issues. She was the financial services editor and personal finance editor of the AFR, The Age and the Sydney Morning Herald. She edited business news for The Times of London.