This Month
Australia’s productivity problem: there’s an AI agent for that
As Australia faces its weakest productivity performance in 60 years, agentic artificial intelligence is set to bring about a fundamental shift in work.
Sponsored
by Salesforce
May
S--- happens: Salesforce Tower suffers sewage leak
Building manager Lendlease must have been secretly relieved people don’t go to the office on Fridays when the foyer filled with sewage.
ANZ tech boss touts AI agents to lift bankers’ productivity
ANZ is working with Salesforce to roll out AI agents that can help bankers prepare for client meetings, says the bank’s technology chief Gerard Florian
April
Businesses turning to agentic AI to grow, scale and ease work pressure
Businesses across Australia and New Zealand are turning to a new generation of artificial intelligence technology to lighten the load.
Sponsored
by Salesforce
Burnout to breakthrough: AI agents will unlock productivity and growth
A limitless workforce is within reach for Australian businesses, empowering leaders to move from a scarcity mindset to an abundance mindset.
Sponsored
by Salesforce
February
Digital labour could solve Australia’s productivity challenge
Agentic AI is set to welcome a new horizon for business: the possibility of a digital labour force working alongside humans to streamline operation.
Sponsored
by Salesforce
November 2024
Tech chiefs feel the heat of boards’ AI expectations
Fear among board directors and chief executives that they will be left behind in AI use by fleeter footed rivals’ is piling the pressure on tech executives.
AI gets real as big business finds its feet
An era of cautious, low-stakes experimentation is rapidly giving way to tangible changes in how some of Australia’s largest operations run.
Telstra and ANZ say human call centres will have AI agents
The way companies deal with their customers is going to change in the AI era, two of Australia’s biggest companies say, but humans will still be involved.
Should regulators have a light touch with AI rules?
Managing AI risks is all about making the most of the human safety net.
AI produces efficiency dividends for Australian business
Combining the best of artificial intelligence with human experience is creating genuine productivity gains.
February 2024
AI auditors let the ATO find millions in unpaid tax and super
Natural language AI models have helped the ATO find hundreds of millions of liabilities and pinpoint organisations that may not be paying employees enough super.
The AI horrors Husic will head off with ‘guardrails’
Science and Industry Minister Ed Husic is trying to thread the needle with AI rules strong enough to protect society, without killing innovative business.
AI should do what humans can’t, not what we want
The best deployments of AI are helping us discover solutions to big problems and work smarter, without taking the humanity out of creativity or selling junk.
Businesses still at the starting line in AI race
We are starting to see tangible returns from early corporate AI deployments, but there is still room for much more ambition and evolved use in the years ahead, experts say.
June 2023
Groundbreaking institutes to build generations of job-ready graduates
NSW has launched two new institutes of applied technology that aim to equip graduates with the tools successful careers.
November 2022
The ex-consultants cashing in with a solution to the skills shortage
After finding a solution to the skills shortage in his own business, Amit Choudhary has raised $4 million to build an education platform.
October 2022
Facing into the wind and choosing kindness: the new CFO approach
Our strength as CFOs is the ability to break down silos, align and empower the teams to unlock synergies.
Sponsored
by Salesforce
September 2022
Financial services can cut costs with digital transformation
Organisations need an approach to technology that marries long-term strategic planning and value delivery from day one.
Sponsored
by Salesforce
July 2022
Digital excellence the key to loosening consumers’ purse strings
When lockdowns began in March 2020, global brand distributor True Alliance was perfectly poised to pivot its business to online.
Sponsored
by Salesforce