November 2024
Tech chiefs feel the heat of boards’ AI expectations
Fear among board directors and chief executives that they will be left behind in AI use by fleeter footed rivals’ is piling the pressure on tech executives.
- Paul Smith
AI gets real as big business finds its feet
An era of cautious, low-stakes experimentation is rapidly giving way to tangible changes in how some of Australia’s largest operations run.
- Paul Smith
Telstra and ANZ say human call centres will have AI agents
The way companies deal with their customers is going to change in the AI era, two of Australia’s biggest companies say, but humans will still be involved.
- Paul Smith
Should regulators have a light touch with AI rules?
Managing AI risks is all about making the most of the human safety net.
- Alexandra Cain
AI produces efficiency dividends for Australian business
Combining the best of artificial intelligence with human experience is creating genuine productivity gains.
- Alexandra Cain
February 2024
AI auditors let the ATO find millions in unpaid tax and super
Natural language AI models have helped the ATO find hundreds of millions of liabilities and pinpoint organisations that may not be paying employees enough super.
- Paul Smith
The AI horrors Husic will head off with ‘guardrails’
Science and Industry Minister Ed Husic is trying to thread the needle with AI rules strong enough to protect society, without killing innovative business.
- Paul Smith
- Opinion
- AI
AI should do what humans can’t, not what we want
The best deployments of AI are helping us discover solutions to big problems and work smarter, without taking the humanity out of creativity or selling junk.
- Paul Smith
Businesses still at the starting line in AI race
We are starting to see tangible returns from early corporate AI deployments, but there is still room for much more ambition and evolved use in the years ahead, experts say.
- Paul Smith
June 2023
Groundbreaking institutes to build generations of job-ready graduates
NSW has launched two new institutes of applied technology that aim to equip graduates with the tools successful careers.
- Mark Eggleton
November 2022
The ex-consultants cashing in with a solution to the skills shortage
After finding a solution to the skills shortage in his own business, Amit Choudhary has raised $4 million to build an education platform.
- Tess Bennett
October 2022
- Sponsored
- Industry Insight
Facing into the wind and choosing kindness: the new CFO approach
Our strength as CFOs is the ability to break down silos, align and empower the teams to unlock synergies.
Sponsored
by Salesforce
September 2022
- Sponsored
- Industry Insight
- IT networks
Financial services can cut costs with digital transformation
Organisations need an approach to technology that marries long-term strategic planning and value delivery from day one.
Sponsored
by Salesforce
July 2022
- Sponsored
Digital excellence the key to loosening consumers’ purse strings
When lockdowns began in March 2020, global brand distributor True Alliance was perfectly poised to pivot its business to online.
Sponsored
by Salesforce
June 2022
- Sponsored
Boots and all: how to digitally capture and retain customers post-COVID
Businesses are redoubling their efforts when it comes to customer engagement as the world opens up and retailing returns.
Sponsored
by Salesforce
November 2021
Salesforce introduces $55,000 package for transgender employees
Staff in Australia and New Zealand will get four weeks’ paid leave and $US40,000 to pay for medical expenses as the company seeks to support LGBTQI employees.
- Tess Bennett
May 2021
- Sponsored
- Opinion
- Industry insight
Industry insight: Right skills urgently needed to fuel digital economy
Everyone can finally work where, when, and how they’ll make the most impact. Make no mistake, the future is digital.
Sponsored
by Salesforce
April 2021
- Sponsored
- Commercial real estate
The new workplace imperative: success from anywhere
This new digital world gives us the opportunity for our physical space to be redesigned.
Sponsored
by Salesforce
March 2021
- Sponsored
- Digital business
Digital skills make all the difference in a crisis
Staff readiness to adapt to a speedy digital transformation can give organisations a leading edge in responding quickly to an adverse situation.
Sponsored
by Salesforce
- Sponsored
- Digital business
Pandemic is an opportunity to rebuild better
The health crisis of 2020 has given businesses a chance to seize the next big moment and forge a new future for themselves and for the communities they serve.
Sponsored
by Salesforce