The best deployments of AI are helping us discover solutions to big problems, or work smarter, without taking the humanity out of creativity, or selling junk.
It is easy to get overly theoretical when thinking about the implications of artificial intelligence and its impact on the business world and society at large, but when you talk to people immersed in the topic daily, you get a sense of equal parts excitement, optimism, frustration and fear.
So much of what seems cool, exciting and instantly useful in one context, is also alarming, creepy and potentially harmful in another.
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Paul Smith edits the technology coverage and has been a leading writer on the sector for 20 years. He covers big tech, business use of tech, the fast-growing Australian tech industry and start-ups, telecommunications and national innovation policy. Connect with Paul on Twitter. Email Paul at psmith@afr.com
