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Due diligence

Paul Smith

Customers may hate supermarket anti-theft tech, but investors don’t

Coles share price rise is partly due to its ability to take advantage of tech like artificial intelligence to stop thieves and appeal to more shoppers.

Paul SmithTechnology editor

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There were plenty of reasons why Coles investors were upbeat last week. The supermarket giant was making inroads against Woolworths. Profits were up. What went under the radar was the work being done to transform its technology.

It hasn’t been unusual for non-tech stocks to highlight their digital chops throughout the half-yearly reporting season last month, but with investors currently richly rewarding parsimony, nothing says efficient deployment of capital as succinctly as two letters: AI.

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Paul Smith edits the technology coverage and has been a leading writer on the sector for 20 years. He covers big tech, business use of tech, the fast-growing Australian tech industry and start-ups, telecommunications and national innovation policy. Connect with Paul on Twitter. Email Paul at psmith@afr.com

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    Original URL: https://www.afr.com/technology/customers-may-hate-supermarket-anti-theft-tech-but-investors-don-t-20240229-p5f8v7