Renewing passports, completing the census, authenticating and executing legal documents and enrolling for elections are being pitched as the next service improvements as part of a strategy to make the myGov portal the “front door” to all government services.
The push to expand the number of services on myGov comes from a user audit report of the myGov website portal and app led by former IBM and Telstra chief David Thodey, released on Tuesday.
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Tom Burton has held senior editorial and publishing roles with The Mandarin, The Sydney Morning Herald and as Canberra bureau chief for The Australian Financial Review. He has won three Walkley awards. Connect with Tom on Twitter. Email Tom at tom.burton@afr.com
