Renewing passports, completing the census, authenticating and executing legal documents and enrolling for elections are being pitched as the next service improvements as part of a strategy to make the myGov portal the “front door” to all government services.
The push to expand the number of services on myGov comes from a user audit report of the myGov website portal and app led by former IBM and Telstra chief David Thodey, released on Tuesday.
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Tom Burton was government editor at The Australian Financial Review.