The pandemic drove a one-in-a-generation acceleration of the delivery of timely and effective digital solutions across agencies and borders. Amid the rapid rollout of integrated services, better engagement and increased trust in government resulted, but there needs to be a continued Team Australia approach to the planning and delivery of government services and engagement.

The Australian Financial Review Government Services Summit challenged the nation’s most influential leaders on the future of digital government, explores where policy and service delivery meets, and highlighted practical opportunities to deliver reliable and innovative data driven digital services.