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Government without portfolios will work wonders

Government without portfolios will work wonders

The public sector itself needs to be on the agenda for deep change with a major opportunity to create a new Service 4.0 economy-wide approach that drives investment and innovation, write Tom Burton, Martin Stewart-Weeks and Simon Cooper.

Service 4.0 will completely change our expectations of government.

Service 4.0 will completely change our expectations of government.  Alex Ellinghausen

Tom Burton, Martin Stewart-Weeks and Simon Cooper
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Trust in government and the public sector has never been higher. Only a few months ago, the respected Edelman Trust Barometer reported some of the lowest trust ratings for government.

In May Edelman released an update that showed an 11 per cent “stunning rise” in the public’s trust in government across 11 major economies.

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Tom Burton
Tom BurtonGovernment editorTom Burton has held senior editorial and publishing roles with The Mandarin, The Sydney Morning Herald and as Canberra bureau chief for The Australian Financial Review. He has won three Walkley awards. Connect with Tom on Twitter. Email Tom at tom.burton@afr.com
Martin Stewart-WeeksIndependent digital adviserMartin Stewart-Weeks is a former public servant, ministerial adviser and an independent adviser working at the intersection of policy, public management, innovation and technology. He is co-author of Are We There Yet ? a text on digital change. Connect with Martin on Twitter. Email Martin at martinsw@publicpurpose.com.au
Simon CooperDigital Government Leader, DeloitteSimon Cooper is a digital transformation in government partner at Deloitte specialising in customer-focused strategy, experience design and digital delivery. He is co-author of ‘Are We There Yet?’ a book on digital change. Connect with Simon on Twitter. Email Simon at simcooper@deloitte.com.au

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Original URL: https://www.afr.com/politics/federal/government-without-portfolios-will-work-wonders-20200610-p55146