It has been two weeks since news broke of the Optus data breach, perhaps the largest ever in Australia, hitting nearly 10 million current and former customers of the country’s second-biggest telco.
Whether caused by technical oversight, human error, common criminals – or a “sophisticated attack” as claimed by Optus (and disputed by most) – there is no doubt this has felt like the longest two weeks in the lives of those who are in the thick of it at Optus.