Back in October, Boeing chief executive Dave Calhoun sought to rally employees reeling from a manufacturing setback, this time involving wrongly drilled holes in a crucial aircraft section – yet another blow to a company that once enjoyed a sterling reputation for building awesome flying machines.

“I have heard those outside our company wondering if we’ve lost a step. I view it as quite the opposite,” Calhoun wrote in a company memo, going on to tout the “rigor around our quality processes” at the US aircraft manufacturer. “I am proud of the team, and confident we’ll look back on this time period as when we took the necessary steps that set Boeing on the right course for the future.”

Bloomberg