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Sue Mitchell

‘You can’t relax’: retailers on high alert after cyberattacks

Retailers hold vast amounts of customer data: phone numbers, drivers’ licences, the pharmaceuticals they use, alcohol they drink and the size of their underwear.

The Medibank cyberattack has taken the heat off a data breach at Woolworths’ new online marketplace, MyDeal, but retailers remain on high alert after a string of hacks that have stolen the data of more than 16 million consumers in a month.

With their reams of personal and credit card data from loyalty schemes, e-commerce sites, online marketplaces, subscription-based delivery services and point of sale systems, retailers have emerged as irresistible targets for hackers.

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Sue Mitchell writes the fortnightly Window Shopping column for the Financial Review and has covered retailing for over 30 years. Connect with Sue on Twitter. Email Sue at smitchell2045@gmail.com

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    Original URL: https://www.afr.com/companies/retail/you-can-t-relax-retailers-on-high-alert-after-cyberattacks-20221026-p5btar