ASX-listed telco and internet provider Superloop and NSW electricity distributor Endeavour Energy have both been able to pull off complicated digital upgrades – and keep the improvements coming – by relying heavily on internal IT staff who know their customers and the business, rather than having external consultants take control.
Software developers at the highly acquisitive Superloop, which is based in Brisbane, have integrated new companies into its existing system, redeveloped its main IT platform and carried out the difficult task of shutting down legacy computer systems.