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How this company succeeds despite the inevitability of ‘failures’

Online travel agency Webjet OTA is building resilience into its operations from the outset.

Online travel agency Webjet OTA is building resilience into its operations from the outset.

The company – which last year made 1.3 million travel bookings for customers with a total value of $1.4 billion – has a two-pronged approach to resilience.

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    Original URL: https://www.afr.com/companies/media-and-marketing/how-this-company-succeeds-despite-the-inevitability-of-failures-20250310-p5libd