As Tropical Cyclone Alfred hovered ominously off the Queensland coast during the first week of March, Suncorp chief executive Steve Johnston was thinking: could this be the big one?
At the insurer’s disaster management centre on level 24 of the Heritage Lanes building in Brisbane’s CBD, his team knew this was no ordinary storm. Since emerging in the Coral Sea, Alfred was moving away from the tropics; Johnston was watching it head towards the 4 million people living in south-east Queensland.