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Everything we know (so far) about how banks and insurers are using AI

Booming but lacking sophistication. That’s how the corporate regulator describes the way that the country’s financial services sector is deploying artificial intelligence, warning of the risks – from bias to fake information – that are being introduced with little to keep them in check.

In its most comprehensive survey to date, the Australian Securities and Investments Commission found there was a “rapid acceleration” in the number of AI uses, but also a shift towards “more complex and opaque” ones.

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Lucas Baird is a journalist based in The Australian Financial Review's Sydney office. Connect with Lucas on Twitter. Email Lucas at lucas.baird@afr.com
James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au

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    Original URL: https://www.afr.com/companies/financial-services/everything-we-know-so-far-about-how-banks-and-insurers-are-using-ai-20241028-p5kltm