Imagine discovering a cheap, simple gadget that you use at least once a day because it does a much better job of making something you crave than all the fiddly, expensive devices you tried before.
Then imagine finding out that, in all the years you have had your treasured contraption, you have not been using it properly.
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Financial Times
Pilita Clark is an associate editor and business columnist at the Financial Times. She writes a weekly column on modern corporate life, as well as features and other articles.
