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How to start thinking like a CEO

How to start thinking like a CEO

Would-be chief executive officers need to start broadening their horizons and gathering the best possible people around them.

Kelly Bayer Rosmarin: “I think a CEO must serve every employee in the organisation through guidance, focus and listening.” James Brickwood

Sally PattenBOSS editor

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The role of a company CEO is like no other. Deep knowledge of an individual’s specialisation or division must give way to a broad knowledge of the entire business, industry and external environment.

As former Westpac boss David Morgan noted: “The CEO role is unique. Before I was appointed CEO, I’d run the retail bank, I’d run the wealth management, I’d run the corporate bank. And now I was just running the whole company, right? Wrong. You have a whole lot of new constituents to manage that you don’t at that operational level. You’ve got to step back from taking all the individual decisions that got you there.”

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Sally Patten
Sally PattenBOSS editorSally Patten edits BOSS, and writes about workplace issues. She was the financial services editor and personal finance editor of the AFR, The Age and the Sydney Morning Herald. She edited business news for The Times of London. Connect with Sally on Twitter. Email Sally at spatten@afr.com

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Original URL: https://www.afr.com/work-and-careers/careers/how-to-start-thinking-like-a-ceo-20210428-p57n8g