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Revealed: how crooks got inside Medibank

The medical details of up to 3.8 million Australians were taken from the country’s largest private health insurer Medibank, after a criminal stole the login credentials of someone with high-level systems access, and sold them to a separate hacker on a Russian language online forum.

Internal investigators at Medibank have begun piecing together the sequence of events that laid bare its systems to criminals, who now threaten to expose the treatments, ailments and claims of customers, whose records they proved they had stolen.

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Paul Smith edits the technology coverage and has been a leading writer on the sector for 20 years. He covers big tech, business use of tech, the fast-growing Australian tech industry and start-ups, telecommunications and national innovation policy. Connect with Paul on Twitter. Email Paul at psmith@afr.com
Ayesha de Kretser is a senior reporter with The Australian Financial Review covering the aviation and tourism sectors. She has previously reported on banking, mining and commodity markets. Connect with Ayesha on Twitter. Email Ayesha at ayesha.dekretser@afr.com.au

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    Original URL: https://www.afr.com/technology/revealed-how-crooks-got-inside-medibank-20221024-p5bsg4