Australian companies are earning an average of $500,000 in revenue from customer service bots, a new federal government-funded report into the business adoption of artificial intelligence has found.
The CSIRO’s National AI Centre (NAIC) report, Australia’s AI Ecosystem Momentum, will be released on Tuesday, based on a survey of more than 200 business decision-makers and AI service providers.
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Tess Bennett is a technology reporter with The Australian Financial Review, based in the Brisbane newsroom. She was previously the work & careers reporter. Connect with Tess on Twitter. Email Tess at tess.bennett@afr.com
