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Joe Aston

ANZ sets itself up for more failure

ANZ Plus is the comically meagre product of Maile Carnegie’s nearly six years as ANZ’s chief digital officer.

Joe AstonColumnist

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A squall of double-speak and dubious folklore blasted from the Docklands headquarters of ANZ Banking Group on Tuesday as overripe chief executive Shayne Elliott officially secured himself a two-year reprieve and Maile Carnegie, unimaginably, was named his heir apparent.

Carnegie has been jointly responsible for the financial performance of ANZ’s retail bank since 2019 while working from a separate building to escape “traditional red tape that can stifle product development”. How is that supposed to work? It didn’t.

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Joe Aston helmed The Australian Financial Review's Rear Window column from 2012 to 2023. Connect with Joe on Facebook and Twitter.

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    Original URL: https://www.afr.com/rear-window/anz-sets-itself-up-for-more-failure-20220302-p5a15x