As Australia’s government services sector came together last week, a battle-hardened leadership reflected on the extraordinary shift to digital delivery and increase in engagement with government that has been fuelled by the pandemic and east coast floods over the last 18 months.
Tom Burton has held senior editorial and publishing roles with The Mandarin, The Sydney Morning Herald and as Canberra bureau chief for The Australian Financial Review. He has won three Walkley awards. Connect with Tom on Twitter. Email Tom at tom.burton@afr.com
