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Super funds told bigger must be better for customers, too

Superannuation funds have been warned they need to stop outsourcing their customer services and start passing on more of the financial benefits from their dramatic growth in recent years to members.

The corporate watchdog pledged to “bring the full force and effect of the law” down on funds caught out in a flurry of investigations into whether they are meeting their obligations to look after members’ best financial interests.

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Hannah Wootton is a Rear Window columnist, based in Melbourne. Connect with Hannah on Twitter. Email Hannah at hannah.wootton@afr.com

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    Original URL: https://www.afr.com/policy/tax-and-super/super-funds-told-bigger-must-be-better-for-customers-too-20241028-p5kltq